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Shipping Policy

Standard Shipping Policy

 

  • Orders are usually shipped within 3-5 business days of placing an order. 
  • Typically all orders are shipped with freight companies.
  • To be able to provide you with the fastest service and lowest rates, the majority of orders are shipped via freight companies with "curbside deliveries". It will be your responsibility to bring the furniture inside the premise. 
  • If you reside in a high rise building, arrangements have to be made to accept shipment at the loading dock or building front.
  • The freight company will call in advance to schedule a delivery appointment.
  • Freight companies will only provide you with a time slot for delivery which is usually 2 to 4 hours, or sometimes it can be during business hours with no specific time. You will have to make an arrangements to receive the package or have someone at your home or business to receive it on your behalf.
  • Orders shipped to a business address will not require delivery appointment.
  • Small vanity tables and smaller items are typically shipped with UPS or FedEx. No delivery appointment is required.
  • Tracking information will be provided via email as soon as the order is shipped.
  • All deliveries are made Monday to Friday only.


Beyond Point Delivery:  In some cases, our freight carriers may deem a certain area, based on location, to be a 'beyond point' or 'remote' delivery location'. This is because the freight carrier does not perform regular deliveries in these areas and as a result, eFurnitureHouse is being charged beyond mile fees for these services. These fees can be $75 or more based on shipping location. To ensure we keep the lowest possible prices on our furniture, when necessary, these beyond mile fees will be added to the total cost of your order. For US customers, beyond fees, if applicable, will be clearly communicated to you within 48 hours of placing your order and before order is shipped. Enjoy free shipping within contiguous united states.

 

  • Prices, rates, free shipping applies to continental USA only. Please contact us for shipping rates to, Alaska, Hawaii and Canada. 
  • All deliveries via freight companies will be curbside deliveries, assembly is not included.
  • Canadian buyers are responsible for all Sales Tax, Duty Tax and other taxes, fees in Canada.
  • The freight company will call in advance to schedule delivery appointment.
  • All deliveries are made Monday to Friday only.
  • Tracking information will be provided via email as soon as the order is shipped.

 

 



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